Last Modified: October 2021
explains how we use, share and protect the personally identifiable information that we collect about you and the
Introduction and GDPR Statement
We will always treat you and your personal information with due respect and maintain our current principles of
ethical business practice which have stood us in good stead.
They are the principles we have always worked by, instigating only communications necessary for the performance of
our duties in providing you with great treatments and is why we receive such positive feedback.
In brief this means:
- We will always treat you in a way we would expect to be treated ourselves
- We promise to store your information securely
- We have never and will never sell your details to any other company
- You have the right to see, amend, object or delete personal information
The information we may ask from you will be your name(s); a contact postal address; a contact telephone number(s);
dates of birth in the case of some treatments. Any of this information will only be shared with those who require it
to be able to carry out their duties for you.
This information is held within our offices, either on a secure computer or as a printed document, which is stored in
a secure office cabinet. By law we have to hold details of our business for 6 years plus the current year to conform
to HMRC regulations.
Website information we collect
We collect a variety of information about our customers (friends) and visitors to the Website.
Information Collected Automatically: Whenever you visit our Website, we automatically collect (non
invasive) information about you. This includes your use of our Website and the device you use to access our Website,
for example, your IP address, the type of operating system and web browser you use and related information; and your
activities on our Website, such as the pages you visit.
Information you provide to us
If you provide us with Personal Information by filling out a form or contacting us, we collect that Personal
Information. For example, if you send us a contact form, we collect your name, phone number, e-mail address;
- if you contact us with regards to a customer service query, you may also provide us with Personal Information
that we collect. From time-to-time, Llanelli Rugby Business Network may give you the opportunity to participate
in promotions or surveys on our Website;
- if you participate, we will collect certain Personal Information from you. Participation in these surveys or
contests is completely voluntary and you therefore have a choice whether or not to disclose the requested
- if you take the opportunity to review our work, or participate in public forums associated with the Website,
we will collect Personal Information in any such reviews, posts or comments. Note that these will be public so
you should use care before posting information about yourself online (that’s just good advice in general).
Additional Information We Collect: From time to time, we may acquire additional information about
our customers from third parties, such as Google Adwords, Facebook advertising and third parties that assist us in
the provision of services requested by you.
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by
your browser at our request and stored on your computer. Cookies help us to distinguish you from other uses of our
Website. For detailed information on the cookies we use and the purposes for which we use them, see our Cookies
Where we store data
Llanelli Rugby Business Network transfers, processes and stores data about you on servers located in a number of
countries, for example, where we subcontract processing to, or share your Personal Information with, third parties
for the below purposes. Your Personal Information may therefore be transferred to, processed and stored in a country
different from your country of residence, and be subject to privacy laws that are different from those in your
country of residence, and where you may have fewer rights in relation to your Personal Information. By using the
Website and providing us with your Personal Information, you are consenting to the transfer, processing and storage of your Personal Information in countries outside of your country of residence.
Use of information
We use the information that we collect about you for the following (totally legitimate and normal) purposes:
- to maintain and improve our Website, including personalising your online experience and ensuring content is
presented in the most effective manner for you;
- to operate our business, including the provision to you of information, products and services that you request
other transactional or administrative updates;
- to inform you about products and services that we offer and that are similar to those you have already purchased
or enquired about;
- to provide you with information about products and services we feel may interest you (where you have consented
receiving such communications);
- as part of our efforts to keep the Website safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to make our future
marketing efforts more effective; and
- to administer our Website and for internal operations, including troubleshooting, data analysis, research,
testing, statistical and survey purposes.
We may also combine the information which you provide to us (such as your email address) with information which we
collect about you (such as your phone number) and/or receive from other sources, and use this combined information
for the purposes set out above.
Communications from Llanelli Rugby Business Network: If you do not want to receive email
communications from Llanelli RBN, you can click on the unsubscribe link at the bottom of one of our emails (don’t call and tell us though, we hate goodbyes). We may still contact you via mail or phone, unless you request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by contacting us using the below details and indicating your preferences. Please be sure to provide
your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be
included on (Do-Not-Call, and/or Do-Not-Mail). Even if you opt-out of email marketing or choose to be placed on one
of these lists, we may still communicate with you using any of these methods for those non-marketing purposes set
out above in the ‘Use of Information’ section.
We maintain physical, electronic, and procedural safeguards reasonably necessary to ensure the protection of your
Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL)
technology to encrypt the information you enter in the Website. (Basically, it takes a lot of effort to break into
Notwithstanding the above, unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data
transmitted to our Website; any transmission is at your own risk. (Typical internet, right?)
please review it frequently.
Llanelli Rugby Business Network contact details
01269 841 573
When writing to us, please be sure to include your exact name, mailing address, telephone number and specific preferences or request (but nothing so specific it gets weird)